Policies
Customer Service
Once an order is placed, an e-mail will be sent confirming receipt of your order within 48 hours. Please allow 2-3 days for baskets to be put together and shipped via Fed Ex or UPS. An e-mail will be sent once items have shipped. If you elected to pay with a credit card, you will not be charged until order items are shipped.
You can contact us by phone at (305) 587-4487. We are available for your calls Monday – Friday: 8.00 am – 6.00 pm EST, Saturday 9.00 am – 5.00 pm EST.
To better assist you, please use our Online Order Form.
Shipping
Shipping and handling Rates for our Baskets:
| |
$40.00 and up |
$15.00 -$39.99 |
$0-$14.99 |
| Ground |
$12.50 |
$ 9.95 |
$ 6.95 |
| 3 day air |
$19.99 |
$17.99 |
$15.99 |
| 2 day air |
$29.50 |
$27.50 |
$25.50 |
| Next Business Day |
$42.99 |
$40.95 |
$39.95 |
| |
|
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| * Please add $20.00 for shipments going to Hawaii and Alaska. |
Custom Orders
Custom ordered baskets are available. Please call (305) 587-4487 to discuss particulars. We are unable to refund custom baskets.
